Executive Summary

CNA Innovative is a well known law firm in India that partnered with ITTStar to improve its legal document review and research processes. By using ITTStar GenAI services on AWS the firm significantly increased its efficiency in handling large volumes of legal documents and research tasks.
CNA Innovative reduced document review time by 60 percent and improved research efficiency by 50 percent. This case study highlights how the solution was implemented and how it helped the firm streamline operations and deliver faster and more accurate legal support.


Customer Challenge

  • Time-Consuming Legal Document Review: Lawyers and staff spent significant time reviewing lengthy legal documents, slowing productivity.
  • Inefficient Legal Research Process: Research required manual effort, causing delays in case preparation.
  • Risk of Errors in Document Handling: Manual processes sometimes introduced mistakes, impacting accuracy and client trust.

Partner Solution

To solve these challenges, ITTStar implemented its GenAI services at CNA Innovative:

  1. 1. Legal Document Summarization: Automated concise summaries of long documents, reducing review time by 60%.
  2. 2. Q&A Chatbot for Legal Research: An AI chatbot powered by AWS Bedrock provided real time answers and relevant legal information which improved research speed.
  3. 3. Integration with Existing Systems: GenAI tools were integrated into CNA Innovative's current system using AWS Lambda and API Gateway without major disruptions.

Implementation Phases

  1. Phase 1: Setup and Integration :ITTStar collaborated with the CNA Innovative IT team to integrate the GenAI tools into their existing environment. The AI tools were deployed using AWS cloud services to ensure smooth data handling secure processing and reliable performance.
  2. Phase 2: Adoption of Generative AI for Business Transformation:
    • Automated Document Summarization using AWS Bedrock FMs.
    • AI-powered chatbot assistance for real-time insights.
    • Real-time case progress tracking for improved visibility.
  3. Phase 3: AWS Generative AI Services Used:
    • Amazon Bedrock
    • AWS Lambda
    • Amazon S3
    • Amazon RDS
    • Amazon Cognito
    • Amazon CloudWatch
    • Amazon GuardDuty

Why AWS?

AWS GenAI and LLMs, such as Amazon Bedrock help enterprises solve complex NLP challenges, improve productivity, and deliver accurate, conversational AI experiences while ensuring secure, permission-based content access.

Why CNA Innovative Chose ITTStar?

CNA Innovative chose ITTStar due to their expertise in legal-industry AI solutions and seamless integration capabilities using AWS infrastructure, ensuring scalability and reliability.

Results and Impact

After three months of using ITTStar’s GenAI services, CNA Innovative achieved:

  • 60% Reduction in Document Review Time
  • 50% Increase in Legal Research Efficiency
  • Fewer Errors and Better Accuracy
  • Improved Client Satisfaction and retention

Conclusion

By integrating ITTStar’s GenAI services, CNA Innovative streamlined its legal document review and research workflows, reduced manual workload, improved accuracy, and delivered faster client service. This case study demonstrates the competitive advantage AI-driven solutions offer law firms in the evolving legal landscape.

About CNA Innovative

CNA Innovative is a modern legal services firm that handles corporate documentation compliance civil matters and research intensive legal work. The firm manages large volumes of case documents and focuses on delivering accurate efficient and technology driven legal services. With a customer centric approach CNA Innovative uses secure AI and cloud based tools to improve productivity and provide fast and reliable legal support.


Testimonial

ITTStar's GenAI services in processing huge legal documents help us majorly with summarizing cases, saving time, and keeping track of hearing records. The team is exceptional, and the service performs exactly as expected.

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