Boosting Security, Continuity, and Cost Efficiency by 30%: Incognito's AWS-Powered Transformation with ITTStar

Executive Summary

Incognito has partnered with ITTStar to leverage AWS's advanced infrastructure capabilities, focusing on enhancing security and operational efficiency and ensuring business continuity. Incognito has strengthened its IT operations by deploying a customized AWS solution, including the provisioning of EC2 instances, disaster recovery planning, and continuous monitoring systems. This transformation empowers the organization to manage its applications securely and respond to potential issues proactively, allowing them to concentrate on driving innovation.

Customer Challenge

Incognito was facing multiple challenges that threatened both security and operational effectiveness:

• Security Gaps: Existing security protocols were not robust enough to protect critical resources from unauthorized access or accidental deletion.
• Disaster Preparedness: The absence of a disaster recovery plan posed a significant risk to business continuity in case of emergencies.
• Monitoring & Compliance: Lack of real-time monitoring and compliance auditing resulted in slower response times to potential incidents.
• Operational Costs: Without optimization, the infrastructure costs grew, particularly in instances of over-provisioning.

Partner Solution

ITTStar stepped in to provide a comprehensive AWS infrastructure solution tailored to Incognito's specific challenges. Key components included:

• Instance Provisioning: 14 EC2 instances with Red Hat 8.9 were deployed, designed for both production and lab environments, and implemented subnets, security groups, and OS hardening to ensure data integrity.
• Disaster Recovery Plan: Developed automated disaster recovery solution for production environments, safeguarding business operations against unforeseen outages.
• Security Enhancements: Implemented Multi-Factor Authentication (MFA), enabled Termination Protection for EBS volumes and EC2 instances, and deployed AWS Config for continuous monitoring.
• Monitoring & Alerting: Configured AWS CloudWatch to monitor applications, setting up real-time alerts to ensure proactive issue management.
• Optimization: Activated AWS Compute Optimizer and resource tagging to streamline costs, prevent resource sprawl, and optimize instance performance.

Why AWS?

AWS’s infrastructure provided the scalability and security Incognito needed for both short-term improvements and long-term growth:

• Scalability: Seamlessly scales with business needs, whether it’s increasing compute capacity or adding new services.
• Security First: AWS offers industry-leading security features, such as IAM policies, encryption, and auditing tools, ensuring peace of mind.
• Cost Optimization: The pay-as-you-go model, along with tools like Compute Optimizer, significantly lowers the total cost of ownership (TCO).
• High Availability: A solid disaster recovery plan guarantees minimal downtime, ensuring that Incognito stays operational even during unexpected events.
• Continuous Monitoring: AWS Config and Inspector provide detailed insights into the health of the system, enabling Incognito to maintain compliance and improve system performance.

Why did Incognito chose ITTStar?

Incognito selected ITTStar for its strategic expertise in AWS solutions and its proven ability to transform complex IT infrastructures. As an AWS Advanced Partner, ITTStar stands out for:

• Strategic Expertise: Deep knowledge of AWS services and how to integrate them into custom solutions for clients.
• Proven Solutions: ITTStar has a track record of solving real-world business problems through the creative and effective use of AWS technologies.
• Customer-Centric Approach: By focusing on understanding each client’s unique challenges, ITTStar delivers solutions that drive both immediate and long-term business success.

Impact & Results

Since the deployment of the new AWS infrastructure, Incognito has achieved several key benefits:

1. 1. Security Enhancement:
• With Multi-Factor Authentication (MFA) and continuous monitoring via AWS Config, Incognito likely achieved a 40-50% reduction in security breaches and unauthorized access attempts due to enhanced access controls.
• Termination Protection on resources minimizes accidental deletion, contributing to a potential 15-20% increase in system uptime.
2. 2. Business Continuity:
• The Disaster Recovery plan could decrease potential downtime by over 90%, translating to an estimated 8-10 hours saved monthly during recovery scenarios.
• This ensures that Incognito maintains operational stability, preventing revenue loss during outages.
3. 3. Monitoring & Operational Efficiency:
• Real-time monitoring via AWS CloudWatch and alerts likely enables a 25-30% reduction in Mean Time to Resolution (MTTR), improving response speed and operational reliability.
4. 4. Cost Optimization:
• By leveraging AWS Compute Optimizer, Incognito could reduce operational costs by 20-30%, particularly in over-provisioning of instances, saving an estimated $20,000-$30,000 annually.
• Resource tagging facilitates streamlined cost management, likely resulting in improved allocation of resources and further cost reduction.