Cloud Managed Services

Driving Business Value through Improved Operational Efficiency


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ITTStar provides a full spectrum of managed services to help organizations manage their technology more efficiently. Our team of experienced engineers, programmers, analysts and consultants are ready to handle all of your IT needs. Our felixible approach allows us work as either an extension of your team or a full end-to-end support solution.

Our all-encompassing Managed IT Services and Support

ITTStar's skilled staff provides tangible and measurable benefits. We are committed to following industry best practices and assuring consistent, stable and secure Managed Services.

  • IT infrastructure assessment
  • Cybersecurity risk assessment
  • Performance services
  • IT functionality and maturity in the DevOps system
  • Management of day-to-day IT operations
  • 24/7 ongoing maintenance and support
  • Regular monitoring of servers, applications, networks, software, and hardware

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OUR CORE SERVICES



Application Support

  • Functionality/Implementation
  • Setups/Configuration
  • Administration
  • Integrations
  • Reports
  • Workflows
  • Testing
  • Security

Database Support

  • Administration
  • Upgrades
  • Patches
  • Disaster Recovery
  • Backups
  • Performance Testing and Tuning
  • Monitoring

Incident & Problem Management Support

  • Identification
  • Prioritization
  • Root Cause Analysis
  • Statistical Trends
  • Problem Resolution
  • User Satisfaction

Change & Release Management Support

  • Impact Analysis
  • User Assistance/Training
  • Updates
  • Upgrades
  • Patches
  • Bug Fixes

ADVANTAGES OF MANAGED IT SERVICES


  • 24/7 "eyes on glass" to ensure your technology stack remains operational and any potential issues are proactively addressed to minimize outages.
  • Enhance your overall security posture by ensuring both positive and "false positive" alerts are effectively addressed.
  • Free up your current technology resources to concentrate on more strategic initiatives by consolidating the administrative and monitoring tasks.
  • Gain more effective insight into cloud assets and ensure optimal utilization ofinfrastructure, platforms and services.
  • Ensure a predictable and consistent cloud procurement and provisioning/de-provisioning timeline.
  • Maintain a predictable, cost-effective source of advanced database and infrastructure management talent.
  • Reduce risk associated with inconsistent operations.

How can we help your business?


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