Executive Summary
Ancoris is a Google Cloud Premier Partner specializing in transforming businesses through AI-native innovation. They offer solutions in application development, data platforms, cloud infrastructure, security, and digital workplace collaboration. Their approach focuses on modernizing technology and building rapid prototypes to deliver enterprise-grade, responsible AI solutions. Ancoris serves various high-profile clients and has been recognized as a top workplace for its commitment to employee empowerment, recognition, and well-being.
Customer Challenge
Ancoris identified a need to enhance their operations and improve overall efficiency in managing their Google Cloud infrastructure. Their problem statement revolved around the challenge of maintaining high levels of performance and reliability without diverting significant internal resources from core business activities. They required a robust, scalable, and efficient solution to handle the routine but critical tasks associated with Google Cloud infrastructure monitoring and providing 24/7 Google Cloud support.
Partner Solution
To address these challenges, Ancoris chose ITTStar as their partner for Google Cloud infrastructure Monitoring and Google Cloud Support 24/7 Tier 1 support. ITTStar's expertise in managed cloud services and their comprehensive understanding of network operations provided a compelling solution. They offered a range of services including network monitoring, incident management, and initial troubleshooting, which were crucial for maintaining Ancoris's network infrastructure. Additionally, ITTStar's commitment to innovation, technology, and customer-centric solutions aligned well with Ancoris's strategic goals, making them a reliable partner to ensure continuous network uptime and performance.
Why Ancoris Chose ITTStar as their support Partner?
Ancoris chose ITTStar for Google Cloud infrastructure Monitoring and Google Cloud Support 24/7 Tier 1 support due to its expertise in providing comprehensive, round-the-clock monitoring and management of network operations. ITTStar's services ensure high availability and reliability of IT infrastructure, which helps in reducing downtime and operational costs. Their skilled support team and robust service framework offer rapid incident response and resolution, enhancing overall service quality and efficiency for clients. Below are several other key factors:
Results & Benefits
About the Customer
Ancoris is a Google Cloud Premier Partner specializing in transforming business and technology through Google Cloud solutions. They offer services in application development, data platforms, cloud infrastructure, security, and digital workplace collaboration. Ancoris focuses on delivering enterprise-grade, responsible AI-driven innovation to solve complex business challenges. Their clients include prominent organizations like Rentokil Initial, NHS Blood and Transplant, LV=, Sigma Sports, and Lush. The company prides itself on rapid prototyping and pragmatic innovation to deliver value quickly.
Testimonial
"I have worked with Ragavendra on multiple occasions.
He continuously impresses with his management of his team against shifting requirements laid out of them.
Where we have found areas of service improvement to drive more efficient overall operations and delivery. He is consistently very responsive to such shifts and diligently works towards both ensuring his team is appropriately enabled and expectations are measured and met if not exceeded. "
Head of Managed Services