RecoveryOne works with leading healthcare organizations to transform virtual physical therapy. With their personalized healthcare programs, they enable their members to get back out there' on their terms, reduce medical costs,improve workplace productivity and optimize clinical and functional outcomes by offering pathway placements, in-app sessions, and continuous monitoring and support throughout the recovery process.
The customer was looking for a partner who could develop meaningful dashboards to avail valuable insights and thereby provide actionable recommendations to their clients.
ITTStar leveraged AWS Machine Learning capabilities to develop this solution with a 360 view of the patient journey and their virtual physical therapy. Deploying this solution helped their clients to improve workplace productivity and optimize clinical and functional outcomes
The customer wanted to build a customized statistical solution to gain real-time insights on various parameters stated below:
Members’ feedback on their services to calculate NPS score, normalized PROM and Pain score, and to improve the customer experience.
ITTStar recognized the challenges faced by the customer and came up with an integrated BI solution. Amalgamating various sources of patient data such as appointments, enrollments, demographics, feedback with health provider's data such as appointment scheduling, availability, performance review etc,ITTStar developed three different operational analytics dashboards using Amazon Quicksight which allowed an end-to-end visualization of the following:
Data volumes are growing exponentially, and so are the costs to store and analyze that data. AWS provides a variety of comprehensive tools to help control costs,the costs of storing and analyzing all of your data at scale. AWS also provides the broadest and deepest portfolio of purpose-built analytics tools to get insights from the data from all kinds of data. The solution was designed to scale and support the customer to perform data movement, securely store and segment customer's data,build deep analytics. AWS S3, Amazon Athena & AWS Glue, AWS Postgres, Amazon Aurora & AWS Lambda were used for ETL. Further dashboards were built using AWS Business intelligence tool Amazon Quicksight.
Impact & Results
ITTStar’s unique solution transformed the customer’s business functioning in the following ways:
About the Customer
RecoveryOne was founded in 2013 by Dr. Michael Oberlander,an orthopedic surgeon who served as a team doctor in various professional sports leagues. Using his knowledge of medicine and patient experience,he set out to reinvent the physical therapy experience for better outcomes and greater cost efficiency. His company's vision is to provide a platform to all individuals suffering from musculoskeletal (MSK) conditions or injury with adequate resources, motivation,and confidence to 'get back out there. They offer personalized programs to aid in their mental, physical and emotional recovery.Till date, they have recorded 1mn+ exercise sessions.