Executive Summary
RecoveryOne works with leading healthcare organizations to transform virtual physical therapy. With their personalized healthcare programs, they enable their members to get back out there' on their terms, reduce medical costs,improve workplace productivity and optimize clinical and functional outcomes by offering pathway placements, in-app sessions, and continuous monitoring and support throughout the recovery process.
Customer wanted to develop a virtual healthcare platform that would allow healthcare providers to connect with patients remotely while ensuring secure communication, high availability, and seamless user experience. ITTStar delivered AWS virtual healthcare platform services by building a secure, scalable cloud infrastructure that enables virtual consultations, healthcare collaboration, and reliable patient engagement while supporting future digital healthcare growth.
ITTStar leveraged AWS Machine Learning capabilities to develop this solution with a 360 view of the patient journey and their virtual physical therapy. Deploying this solution helped their clients to improve workplace productivity and optimize clinical and functional outcomes
Customer Challenge
The customer wanted to build a customized statistical solution capable of delivering real-time operational insights across provider performance, patient engagement, appointment management, and recovery outcomes. ITTStar designed healthcare business intelligence solutions that enabled healthcare organizations to monitor provider availability, scheduled appointments, patient enrollments, operational gaps, Net Promoter Score (NPS), normalized PROM, pain scores, and overall patient satisfaction from a centralized analytics platform.
Partner Solution
ITTStar recognized the customer's challenges and developed an integrated analytics platform by consolidating patient appointments, enrollments, demographics, feedback, provider schedules, availability, and performance metrics into a centralized data model. Through Amazon QuickSight implementation services, ITTStar delivered interactive operational dashboards that provided end-to-end visibility into provider network performance, weekly operational metrics, and quarterly business insights, enabling faster and more informed healthcare decisions.
Why AWS?
AWS provided a scalable analytics platform capable of securely storing, processing, and analyzing large volumes of healthcare data while optimizing infrastructure costs. ITTStar delivered AWS data analytics consulting services by implementing Amazon S3, Amazon Athena, AWS Glue, PostgreSQL, Amazon Aurora, AWS Lambda, and Amazon QuickSight to build secure ETL pipelines, centralized healthcare data repositories, and interactive business intelligence dashboards that supported real-time clinical and operational.
Impact & Results
ITTStar’s unique solution transformed the customer’s business functioning in the following ways:
About the Customer
RecoveryOne was founded in 2013 by Dr. Michael Oberlander,an orthopedic surgeon who served as a team doctor in various professional sports leagues. Using his knowledge of medicine and patient experience,he set out to reinvent the physical therapy experience for better outcomes and greater cost efficiency. His company's vision is to provide a platform to all individuals suffering from musculoskeletal (MSK) conditions or injury with adequate resources, motivation,and confidence to 'get back out there. They offer personalized programs to aid in their mental, physical and emotional recovery.Till date, they have recorded 1mn+ exercise sessions.
