Executive Summary

Capital One Financial Corporation, founded in 1988 and headquartered in McLean, Virginia, is a leading U.S. financial services company known for its credit cards, banking, and commercial services. Ranked among the top 10 largest U.S. banks, Capital One integrates advanced technology, including AI and machine learning, to enhance customer experiences through highly-rated digital platforms. The company is committed to corporate social responsibility, supporting community development, financial education, and environmental sustainability. Capital One's strategic vision focuses on leveraging technology for growth and customer satisfaction, ensuring its continued success in the financial sector.


Customer Challenge

Capital One was facing issues in finding experienced resources regarding Data & Analytics project. They had faced issues with wrong hiring and because of which they were running with tight deadline. The need to hire a good resource was immediate and in a very short time. The customer wanted someone senior keeping cost in mind and the time to hire which would help them to meet the deadline and have an expert in their Data & Analytics Practice.


ITTStar Solution:

ITTStar understood the challenges and Data & Analytics being a niche practice and having the AWS Competency under as a Badge, helped placing 2 inhouse resources on immediate basis on contract at Capital One to achieve the expectation of the project and meet the deadlines which were past due for the customer.

ITTStar gave Capital One full transparency in terms of the 2 resources and managed to keep the cost under the given budget. Together, the organizations partnered to onboard the 2 team members and fulfill the requirement in a winning scenario for all involved.


Impact & Results

  • Trusted Partner: ITTStar being an AWS Advanced Consulting Partner and having AWS Data & Analytics Competency under the badge. Capital One gained a trusted partner for their Data & Analytics Practice for life.
  • Transparency & Control: Capital One retained 100% transparency of ITTStar’s costs and investments throughout the process and now has full control of the resource working effectively and efficiently.
  • Cost Effective: Capital One saved around 20% of their existing personnel costs for new hires for specific roles with this model.
  • Time Saving: Capital One saved 40% of their time in terms of sourcing, interviewing, and qualifying new hires, as well as lengthy onboarding processes
  • Operational Free Management: With ITTStar managing the resources, Capital One had peace of mind with ZERO involvement in managing the resources and compliance related to it.
About the Customer

Capital One has a mission to "change banking for good" and has evolved technologically over time to continue to uphold their values. It was founded on the belief of financial inclusion for all and got its start by using data analytics to create personalized credit offers. Today, Capital One's ML applications, APIs and cloud products are preventing online credit fraud and empowering other business partners to innovate in the cloud.

Testimonial

"I have had the pleasure of working with ITTStar Consulting, LLC for our data analytics staffing needs using AWS services. The professionals they provided were outstanding, seamlessly integrating into our team and enhancing our capabilities. Their quality of work, attention to detail, and proactive problem-solving exceeded our expectations. I highly recommend ITTStar for top-notch staffing solutions in data analytics. "

-Mohammed Sadiq Shariff
Data Analytics Manager