Executive Summary

FIS provides Securities solutions and software for Banking and Financial Institutions worldwide. The software provides a Secured Gateway to how money gets transferred from one Bank or Company to another. FIS' customers required various products and instances to be run in a cloud-native environment. ITTStar provided a team of Azure expert engineers to handle the entire Migration, Infrastructure Setup and Deployment services to deploy these codes on Kubernetes.

These resources required to have expertise on Kubernetes, Dockers, Containerization and Orchestration on which the whole application had to run.

The Database they were using was PostgreSQL and Key Vault to secure all the Passwords. To automate the process, Terraform Enterprise Edition was used to create the Infrastructure and Azure DevOps Pipeline was used for CI/CD to deploy these codes. The entire Infrastructure was secured through Private Endpoint.


Customer Challenge

FIS wanted to hire a team of experts to deliver this project and they didn’t want to go through the multiple vendor approach to create a team. Dealing with multiple vendors was time consuming and they were unable to keep track with multiple vendors. FIS wanted to tie up with Cloud Consulting experts and bring their Azure experts on a contract basis and deliver the project. This project required 24/7 assistance and a cost-effective solution to deliver this project. So, consulting partners having resources both Onshore and Offshore was a key here.


ITTStar Solution

ITTStar understood the challenges and having the Azure experts globally, was able to deploy a team of Azure Experts from a hybrid resourcing model leveraging both onshore and offshore team members. ITTStar became their one-Stop solution for their Staff Augmentation requirement for both Onshore and Offshore.


ITTStar gave FIS full transparency in terms of the resources and managed to keep the cost under the given budget globally. Together, the organizations partnered to onboard the team members Onshore and Offshore and fulfill the requirement in a winning scenario for all involved.


Impact & Benefits

  • Trusted Partner: FIS gained a Partner who had global presence without having to go through multiple vendors based on the locations and managing hurdles
  • Transparency & Control: FIS retained 100% transparency of ITTStar’s costs and investments throughout the process and now has full control of the resources working effectively and efficiently.
  • Cost Effective: FIS saved on an average of 40% of their average personnel costs through ITTStar’s hybrid model.
  • Time Saving: FIS saved 40% of their baseline average time spent in terms of sourcing, interviewing, and qualifying new hires, as well as dealing with multiple vendors.
  • Operational Free Management: With ITTStar managing the resources, FIS had a peace of mind with ZERO involvement in managing routine day-to-day operations.
About the Customer


FIS is a leading global provider of financial technology solutions for businesses across various sectors, including banking, capital markets, retail, and e-commerce. They offer services such as payment processing, banking software, capital market solutions, and wealth management tools. With a strong focus on innovation, FIS helps companies modernize their operations, enhance customer experiences, and drive growth through advanced technology and data-driven insights.

Testimonial

"I have to say, I am very impressed with the team's performance. The collective effort, great attitude, and consistent production of results have been outstanding. The team is not only identifying the goals we want to achieve but also effectively delivering on them. Each member has contributed significantly, turning challenges into opportunities and consistently exceeding our expectations. Keep up the fantastic work. "

-Matthew Barnes
Senior Director - Hosted Operations